Privacy Policy

Rapid Corporate Services Limited ("we" or "us") are committed to protecting and respecting your privacy. This policy sets out the basis on which any personal information we collect from you via www.rapidcompanies.com (the "site"), or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal information and how we will treat it.

For the purpose of the Data Protection Act 2018 (the "Act"), the data controller is Rapid Corporate Services Limited of Office 12, Amy Johnson Way, Clifton Moor, York, YO30 4AG. The content on our site may include, among other items of interest, entertainment, games, recipes, surveys, sweepstakes, contests, advertising, and opportunities to shop online. We may also provide information on our company and products, and offer opportunities to apply for employment.

When Do We Collect Personal Information?

We may collect and process the following information about you:

• Information that you provide by filling in forms on our site, including registration details, subscriptions, posted material, or service requests. We may also ask for information when you report a problem with our site.
• If you contact us, we may keep a record of that correspondence.
• We may ask you to complete surveys for research purposes, although you do not have to respond.
• Details of transactions you carry out through our site and the fulfilment of your orders.
• Details of your visits to our site including, but not limited to, traffic data, location data, weblogs, and other communication data, whether for billing purposes or otherwise, and the resources you access.

How We Use Your Personal Information

We collect personally identifiable information to assist with applications or orders, notify you of outcomes, send updates and news, respond to questions or comments, register you for certain features, provide personalised content, and send brochures, samples, offers, or other information about our products or our company. Visitors providing email addresses can choose whether to receive further information from us. Only those who request it receive follow-up emails or communications. We may also ask if you would like information about other products available from our family of companies; this is provided only when expressly requested. You can opt out at any time from receiving additional information.

We may purchase and use opt-in email lists to contact potential customers. We honour all opt-out requests and require list providers to confirm that recipients have agreed to receive offers and information by email.

Personal information is used solely by us and our affiliates, agents, or business partners who help make this site, its content, and related products or services available. Data may be shared or combined between current or future affiliates, subsidiaries, or related entities to enhance efficiency and minimise duplicate contacts. We may also ask you if we can share information with other trusted third parties. If third-party sharing is anticipated we will let you know at the point of collection, describe the information involved, and share it only if you expressly agree. Any third parties must follow careful privacy policies.

Disclosure of Personal Information

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries as defined in section 1159 of the Companies Act 2006. We will disclose information to Stripe to process your payment and to couriers or Royal Mail to deliver your order.

We may disclose your personal information to third parties:

• If we sell or buy any business or assets, to the prospective seller or buyer of such business or assets.
• If we or substantially all of our assets are acquired by a third party, in which case personal data will be one of the transferred assets.
• If we are under a duty to disclose or share your personal data to comply with any legal obligation, or to enforce or apply our Terms and Conditions and other agreements, or to protect the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Cookies

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse and allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

Payment Information Security

We care about the safety and security of your transactions. All information you provide to us is stored on secure servers, and any payment transactions are encrypted using SSL technology. Where we have given you (or where you have chosen) a password enabling access to certain parts of our site, you are responsible for keeping this password confidential. Please do not share it with anyone.

Safeguarding Your Personal Information

We have instituted safeguards to ensure our internal procedures meet high policy standards. Information supplied through the site is accessible only by internal staff, though we may need to pass information to other agencies to fulfil your orders or requests. In such cases we ensure those parties agree to protect the personal information and that data provided is not excessive for its intended purpose.

Unfortunately, the transmission of information via the internet is not completely secure. Although we strive to protect your personal data, we cannot guarantee the security of data transmitted to our site; any transmission is at your own risk. Once we receive your information, we use strict procedures and security features to prevent unauthorised access.

Where We Store Your Personal Data

The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers, in activities such as fulfilment of orders, processing payment details, and providing support services. By submitting your personal data, you agree to this transfer, storing, or processing. We take all reasonably necessary steps to ensure your data is treated securely and in accordance with this privacy policy. All payment transactions are handled by Stripe; we do not store your credit or debit card details.

Links to Other Websites

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers, and affiliates. If you follow a link to any of these websites, please note that they have their own privacy policies and we do not accept responsibility or liability for them. Please check these policies before submitting personal data to those websites.

Additional Information

We reserve the right to use or disclose any personal information as needed to satisfy any law, regulation, or legal request; to conduct investigations of consumer complaints or possible breaches of law; to protect the integrity of the site; to fulfil your requests and orders; or to cooperate in any legal investigation.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to This Policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by email.

Contacting Us

If you would like us to access, update, change, or delete information we hold about you in our marketing database (subject to any applicable legal exceptions), opt out of future communications, or have questions about this privacy policy, please contact our Privacy Coordinator at info@rapidcompanies.com.